HSBC Verbal Reasoning Test

HSBC looks for employees with a high verbal ability. Applicants have to pass a verbal test before being offered a position.

HSBC logo

HSBC use the following tests in their selection process:

  • Capp Numerical Reasoning Test
  • Capp Verbal Reasoning Test
  • Capp Situational Judgement Test
  • Practice verbal reasoning test pack
  • Prepare for: HSBC verbal test
  • Purchase numerical tests and start practising now!
  • Practice Bundle pack
  • Prepare for: All HSBC tests
  • Purchase our bundle pack and start practising all tests now!

About HSBC Verbal Reasoning Tests

HSBC is a multinational consumer goods company co-headquartered in London and Rotterdam, and owns over 400 brands. Securing employment or a place on one of their graduate programmes can be very competitive, so candidates are advised to prepare for their selection procedure. Once an online application form has been completed, candidates are required to undertake online psychometric tests, consisting of numerical and logical reasoning depending on the job role, although further tests may be required for higher level positions. Candidates are informed in advance as to which tests they will be required to take.

HSBC reasoning tests are provided by Capp. HSBC assess candidates based on their key values and seek candidates who are Open, Connected and Dependable.

Verbal reasoning tests are a fair and objective way for HSBC to assess a wide range of applicants, each having different experiences and different qualifications. By analysing the results of a standardised verbal reasoning test, HSBC are able to quickly see which candidates are suitable for the role and which are not. This sort of information about candidates’ skills is difficult to glean from interviews and qualifications alone, so they use professional psychometric tests.

Often, HSBC will ask applicants to take a verbal test online, which you can take from home. When the verbal test is used early on in the application process like this you will have to achieve a minimum score before you progress to the next round (typically a score in the top 50% of applicants is required however this does vary role to role). Further along in the selection process you might be asked to attend an assessment centre or interview where you will be asked to sit a verbal test again. This is so HSBC can verify the person scoring highly in the test is indeed the person applying for the job.

HSBC Application Process Stages

Here is the typical process for your application to HSBC.

Stage 1


Applications are made online and require candidates to provide their contact details, education and work experience. This is to ensure that the candidate meets the entry requirements for their selected role. The HSBC application does include uploading a copy of a CV, although it it requested that this does not include the candidates date of birth, as a means of remaining “age neutral”. There can be additional role specific questions depending on the position applied for, these will be multiple choice.

Stage 2


Upon successful completion of the application form, candidates will be sent a link to the required online psychometric tests; first verbal reasoning, followed by numerical reasoning. Depending on the type of role applied for, some candidates will also be asked to complete a situational judgement test

Stage 3

Telephone Interview

Successful candidates are then invited to complete a telephone interview, this is values based and will last approximately 45-60 minutes. It is recommended that candidates use the STAR approach when structuring their answers. Applicants should be mindful of their tone of voice, clarity and volume as these will factor largely in the impression given to the interviewer, especially as body language and eye contact will not be possible.

Stage 4

Face-to-Face Interview

The final stage of the HSBC selection process is a face-to-face interview. Sometimes, candidates will be required to bring a copy of their CV with them, but this will be made clear prior to the interview. It is recommended that applicants have a few prepared scenarios which they can use to discuss and demonstrate their strengths. The face-to-face interview is a good opportunity to learn more about the company and the role by asking sensible questions, this also displays enthusiasm. Successful candidates at this stage will be made an offer by HSBC.

Buy Practice Verbal Tests

Our verbal practice test pack is suitable for preparing for the HSBC verbal reasoning exercise.

Capp Verbal Test Pack (suitable for preparing for HSBC)

Prepare for all Capp verbal tests including the HSBC verbal test. Includes 4 practice tests covering Capp and Jobmi.

Excellent variety of practice tests ranging in difficulty levels. Really helped me feel prepared for, and pass, my actual online tests.

HSBC Verbal Reasoning Test Questions

Like most verbal tests, the one used by HSBC looks at your ability to interpret written information and answer questions which require verbal analysis of the content provided. The verbal test will be assessing your speed and accuracy. The answers are multiple choice and you should try to work quickly within the time limit, but also accurately. Negative marking is unlikely to be used but do not guess answers, as this will show up in your accuracy score. Sometimes you will find that you can make a best guess estimate by deducing that some of the answer options are incorrect. This approach to verbal tests will come with practice, and you will become familiar with the type of verbal tests used by companies such as HSBC.

Companies are using verbal reasoning test more and more in their application process that candidates must go through. verbal reasoning tests are favoured when the role being recruited for requires assessment and generation of written content on a regular basis. A person's score in a verbal reasoning test is a good indicator of their ability to work well with written information. This is very important in a variety of roles, especially those in which communication with colleagues and clients is routine.

HSBC use verbal reasoning tests as part of their recruitment process to help them select the best candidates for a particular role.

So as a graduate or senior candidate applying for a job at HSBC you might feel like the verbal reasoning test is an unnecessary hoop to jump through. But you should bear in mind that HSBC are asking you to complete the verbal test as much for your own benefit as theirs; if you are not suitable for the role, a psychometric test will usually identify this. Research has shown that psychometric tests, such as those used by HSBC, are a better predictor of job performance than traditional selection metrics such as level of degree achieved.

The passage of text given to you in a verbal reasoning test will contain the necessary information to answer the questions accompanying it. The passages are usually brief, often a paragraph, or two at most, made up of a few short sentences. Take the time to read the passage well. Skim-reading can lead to missing out details. The passage will be short enough that you can read it comfortably in the time limit given. You don't need to be a super-fast reader to pass a verbal reasoning test. One of the most important things to remember is that the test will not assume that you have specialist knowledge. All questions can be answered from the information given in the passage.

Most questions in most verbal reasoning tests follow a standard format displaying written information, the question and answer options on screen. These can be arranged differently, but each test will stick to the same layout throughout. The written information will be a blurb of text, but might not be adapted to suit a particular style. The language may be technical and succinct, or colloquial and informal, or may appear to be more like a section of prose. The question text may contain extra information which adds to what's already given, which might also be necessary to answer the question correctly. Lastly, the answer options are almost always a multiple choice of True / False / Cannot say. Multiple choice answers can vary, however. You may have 5 options to pick from, which include the standard 3, but with a Probably False and Probably True added. The more answer options to pick from, the slimmer the chances are that you can obtain the correct answer by guessing.

Some publishers will have less subtle variations in their test from what's described here. Capp for example, will ask you to rank the answer options by a particular criteria, or categorise different passages of text according to the style. Sometimes, in Saville Assessment tests, you may be asked to select which phrase from the options is true, or false, or referred to in the passage. Test types by different publishers are explained here in more detail.

Answered questions

Yes. HSBC use verbal reasoning tests to assess applicants in the recruitment process. The practice tests we provide have been designed to mimic the verbal reasoning test's style to create an environment similar to the real assessment. This provides you with confidence that the questions you practice with us now are an accurate reflection of the real assessment.

The same difficulty as real tests. Generally real employer selection tests don't differ that much in terms of difficulty which is why they compare your score against norm groups. Our practice tests are pitched roughly at graduate level, but this means they are actually suitable for preparing for all levels of job: entry; apprentice; graduate; senior; director.

Yes, and PC, and Linux and smartphone and Android and...everything. Our practice tests will run on all systems and they are responsive so they will work well on tablets and smartphones too!

How many times can I take the tests?

Unlimited. You can take our practice tests as many times as you like; there is no limit. But to be honest, after taking the same test a few times you start to remember the answers, so that’s why we have lots of tests.

Similar profiles

You may also be interested in these popular companies.

Ready to improve your score?

Join over 400,000 people who have boosted their online test performance

Or have a look at our free practice tests